FAQs

  • If you want delivery, you can add that during the checkout process, and this will cost you about 30 SAR. We pick the item from seller and deliver to you within 2 days.
  • There are multiple ways to increase your bids for an auction. Remember that it is easier to sell to people you know. There maybe people in your inner circle who maybe interested in the item. And they...
  • It is possible that the item you had bid for does not meet your expectations. If the payment was made through Zeaara.com and inspection service was opted, we would refund auction bid amount. If you...
  • The starting price is the price at which the auction can start and this is the lowest amount that can be bid. Starting price is set at 70% of the reserve price. Reserve price is the minimum price at...
  • From any ad page, click the bidding history tab at the middle of the page. This will show all the submitted bids, by whom and the amounts. To see all you auction transactions, sign in and click...
  • You could lose an auction if somebody bid higher than you. You will receive a notification if you have been outbid. Click the bidding history tab on the ad page to see the history of bids...
  • Once you win an auction, you will be notified of the same via email and also on Zeaara.com. Either you can contact the seller directly and make in-person payment. Or you can make the payment...
  • There are two ways an auction can end. The first is when the seller is happy with the price or latest bid. In this case, the seller can manually close the auction. The second option is the default...
  • Auction service is a process of buying and selling items by offering them up for bid, taking bids, and then selling the item to the highest bidder. We have auction service for sellers to post their...
  • There are two ways to go about it. After you post an ad, you will get a link explaining how to share the ads with family/friends. It has clickable links that make sharing easier.   You can also...
  • This can be done in two pages. One is the home page. Here, there’s a section called recently viewed if you scroll down. Whatever ads you had viewed earlier would come up in this section. So you can...
  • You can favorite the ads in two ways:   Option #1 – Search page: From the list of ads displayed on search results page, each ad has a heart right next to it. Just click the heart and it will...
  • It is possible that your ad is not visible on the page. You can go to your profile and then click on my listings. You should be able to see the ad there.   However, if you don’t see the ad on the...
  • There are numerous ways to increase the visibility of your posted ad.   Ensure the ad is categorized correctly (including subcategory). Make the ad interesting with a brief, relevant and...
  • There are two options that you can implement here.   Option #1 During Sign Up - The first is that you check the hide my email box when signing up for zeaara.com.   Option #2 Post Sign...
  • Posting ads is possible only with verified user accounts. This ensures only genuine sellers and buyers use Zeaara.com   You can also sign in using your Facebook account!  
  • Quality images and product videos significantly help in converting a prospective buyer into a customer.   Regular ads allow you to upload up to 5 images but no videos. Featured ads allow up to 10...
  • You may have posted an ad and then decided to edit for several reasons:   Increase/decrease the price of the product Add more details about the product in title or description Change images...
  • To post a featured ad:   Login and Go to Post an Ad button on the top right side of the page. Select your ad category, i.e., cars, computers, etc. You will get two options Free or Featured...
  • A featured ad is an eye-catching and distinguishable from a regular ad because it appears at the top of the search results above all the other regular ads. Featured Ads are also highlighted with a...
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