Privacy Statement

This privacy policy stands to safeguard the privacy of details shared by users on Zeaara.com.  

Introduction

Zeaara.com provides an online classifieds platform for visitors to browse/list items or services. Information shared and disclosed with Zeaara.com over items or services listing becomes public information. We advise users to exercise caution in disclosing personal information.

Zeaara.com does not require users to be registered to list items. However, for the registration process, user details like name, email and location are required. Zeaara.com will monitor the content of ads to prevent scams or spams entering the site. Zeaara.com also tracks visitors IP addresses and store cookies to customize site content based on visitors’ geographical location.

Zeaara.com does not share user information or listing information with any external or third party.

Information tracked on user and listing allows Zeaara.com to provide an optimized user experience across the site viz. browse or list items & services. Information tracked is also used to analyze visitor behavior to improve the quality of our services and prevent any illegal activity, fraud detection, and malware quarantine.

Zeaara.com abides by ensuring all user data are stored as confidential and safeguards that no data will be shared with any third-party entity, except for law reinforcement compliances.
 
Posting an Ad

To enable users to post ads in the quickest possible way, we do not require users to verify the email or mobile numbers. They are required for registration activity only. We use internal monitoring processes to ensure users are legitimate. We also review ad postings to ensure spam and scam activities are managed and controlled.
 
User Logging

When user browses Zeaara.com, our logging tools track the IP address, date and time information of the user. These logs are retained for a period of time as defined by the internal administration policies.

Logging details are not shared with external third party entities.
 
 
Alerts

Zeaara.com allows users to set up alerts when new items are added to the chosen category. For this purpose, we request the user’s email address. This email address is used to send newly posted ads within the category. Users may stop these alerts from within My Account section.

This email address is not shared with an external third-party entity. We keep this information confidential.
 
Advertising & Cookies

To provide the best user experience, Zeaara.com does not employ any kind of external paid ads on the site like Google AdSense, etc. We believe having unnecessary banners, images distract the user's core intention in having come to the site. However, we do use cookies and if need be users may opt to delete cookies data through their browser.

Users may delete cookie data from chrome browser by the following instruction:
            http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Users may delete cookie data from chrome browser by the following instruction:
            http://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored#w_delete-cookies-for-a-single-site

Site experience for users either with adblocking software or without will be the same. We serve no external ads. And do not intend to ever.
 
Site Analytics

Zeaara.com had adopted Google Analytics to measure users coming on our site. Google Analytics enables us to track which are the most popular pages, how users arrived at Zeaara.com and certain basic level information of the source device. Though this information is tracked as anonymous and at no point will we know the user's specific details.

This information enables us to gauge which are the most popular pages on our site, which need improvement and which need to be made obsolete.
 
 
 
 Commenting

For the purpose of making Zeaara.com a top-notch experience for our users, we do not support user commenting on items or service postings. This helps us maintain a clean, simple and non-distracting interface
 
Payment Gateway

Zeaara.com does not store payment-related information like credit card details (number, name, date, CVV) internally. All payment activities like verification, authentication, transaction happen through our partner site PayPal.com.

Users do not require a PayPal account to make any purchases on our site.
 
Law Enforcement & Compliance

To ensure we comply with local rules and regulations, Zeaara.com may need to share confidential information with law enforcement agencies on receipt of official requests. We may also provide information to law enforcement agencies on detection of fraud, impersonation or privacy infringement.
 
Personal Information

Registration process collects personal information like name, email ID and location. Users may update personal details under My Account section. Users will also have access to subscribed alerts, favorited ads under My Account.

Users will not be able to delete their user account. For account deletion, kindly contact support@zeaara.com

Deleted accounts and archived ads may still be retained in our databases. Permanent deletion will commence as per the internal data retention policy.
 
Contact

For any issues or support users may contact us through one of our support channels:

Chat: Facebook Page
Email: support@zeaara.com
Phone: +966 5 39 59 79 99
 

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